Job Description

The Office and HR Administrator has a unique role within the Mission Critical Group Solutions organization. An integral part of the day-to-day support that helps ensure our company's success, you will serve as both onsite HR support as well as overseeing all aspects of office administration.

Office Administration Responsibilities:

• Serve as the first point of contact for visitors, ensuring a professional and welcoming experience

• Maintain a clean, organized, and professional office space

• Oversee office supply inventory, ordering, and distribution

• Ensure office policies and procedures are followed to maintain a productive work environment

• Process incoming and outgoing mail services (USPS, FedEx, UPS)

• Manage vendor relationships for office services and supplies

• Manage the office calendar for visitors: scheduling meetings, coordinating logistics, and preparing meeting spaces

• Oversee hospitality efforts, including organizing onsite lunches and special events

• Plan and coordinate company events (on and offsite), staff meetings, and town halls; including scheduling, catering, and materials preparation

• Provide administrative support for leadership, including document preparation, correspondence, and data entry

• Maintain confidential records, client information, and internal contacts list

• Keep employee directory updated

• Organize and oversee travel arrangements for staff, including booking flights, hotels, and transportation

• Perform occasional work-related errands, such as banking and post office runs

HR Administration Responsibilities:

• Support the employee life cycle experience:

o Partner with Talent Acquisition and Managers to coordinate onsite interviews

o In conjunction with HR, plan, prepare, execute, and monitor new employee onboarding process to ensure new associates have the correct IT, office supplies, PPE, facility access and security necessary to ensure a smooth transition into the MCGS team

o Welcome new hires on day one, assist with new hire orientation

o Provide level one support for onsite HR inquiries related to policies, procedures, payroll / time tracking, and benefits

o Partner closely with MCG Central Operations HR team for any level two inquiries or situations that require escalation

o Lead onsite employee engagement initiatives and events

Required Knowledge/Experience:

• High School Diploma or equivalent is required

• 5-7 years of HR support and / or Office Administration experience

• Previous experience event coordination, office scheduling, or managing travel arrangement preferred

• Valid driver's license and excellent driving record required

Required Skill/Abilities:

• Extremely proficient in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint)

• Salesforce experience a plus

• Excellent written and verbal communication skills

• Maintain discretion and confidentiality

• Strong customer service skills with a professional and hospitable demeanor

• Exceptional attention to detail, organizational and time management skills

• Ability to work independently or collaboratively with cross-functional teams and build strong relationships

• Creative thinking and problem-solving abilities

Work Environment and Physical Demands:

• This role will work in an office setting, however frequent visits to the production floor are required to oversee operations, ensure compliance and safety standards and engage in staff.
• Mobility: Ability to move around the manufacturing plant, including walking, standing, and climbing stairs.
• Manual Dexterity: Occasional use of hands to handle or feel objects, tools, or controls.
• Lifting: Ability to lift and carry items up to twenty-five (25) pounds. All lifting should be done following OSHA standards.
• Visual and Auditory Requirements: Must be able to see and hear well enough to navigate the plant safely and communicate effectively with team members.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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