Job Description

JOB SUMMARY

The Area Sales Trainee’s primary responsibility is learning the overall operating procedures and sales processes of Zee Water & Energy Management. This includes classroom and on the job training as well as actual service responsibility as assigned by the representative’s supervisor. Training will include: Sales and Technical Service necessary for success as an Area Manager. Trainee will work with his/her supervisor regarding:

• Intensive study and completion of Boiler Water, Cooling Water. And Wastewater Treatment courses.
• Contacting prospective customers to sell chemicals for treating water in boilers, cooling towers, and waste water systems:
• Scheduling appointments to explain products and services available.
• Inspecting customer water system equipment, and prepares service reports.
• Obtaining samples of water to be analyzed, and performing field analysis as well as sending samples to home office for analysis.
• Reviewing the water analysis and writing field service reports, including contacting customers to recommend treatment to control levels of the designed program in the water systems reviewed.
• Once the training period is successfully completed the individual may be eligible to be promoted to an Area Manager position in a designated sales area.

ESSENTIAL JOB FUNCTIONS

• Learns sales administration by working with mentor and shadowing Sales Team.
• Learns sales process by completing training program; completing study assignments.
• Observes sales process by traveling with sales representatives; attending sales and service calls.
• Practices sales process by calling on existing and then new accounts; adhering to established sales steps.
• Updates job knowledge by participating in educational improvement opportunities; reading sales and marketing publications; maintaining personal networks; participating in sales and marketing organizations.
• Understand the sales order process including checking material availability, scheduling delivery with the warehouse, freight consolidation and customer invoicing.
• Learn the products supplied contacts, locations, minimum quantities and lead times.
• Travel with Supervisor making sales calls on customers as directed.
• Complete Water Training Manuals under the direction of the Regional Manager or VP (trainee mentor).
• Learns to explain water treatment package benefits to customer and sell chemicals to treat and resolve water related problems.
• Estimates and advises customer of service costs to correct water-treatment process problems.
• Learns to resolve customer complaints regarding sales and service.
• Monitor customer preferences to determine focus of sales efforts.
• Learns to prepare sales contracts for orders obtained, and submit orders for processing.
• Learns to inspect, test, and observe chemical changes in water system equipment, utilizing test kit, reference manual, and knowledge of chemical treatment.
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Completes special projects upon requests, and other duties may be assigned.

POSITION REQUIREMENTS:

Required: Must possess strong customer service focus, social and interpersonal skills, active listening skills, strong mechanical aptitude, and effective communication skills. Must be able to excel in a fast paced environment and meet time-sensitive deadlines.

Preferred: Beneficial to have strong critical thinking, persuasion, and comprehension skills. Knowledge of the composition, structure, and properties of substances and of the chemical processes and transformations that they undergo is helpful. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

EDUCATION

Preferred: Bachelor’s or Master’s Degree in Technical Discipline (Chemistry, Chemical Engineering, Biology, Environmental Technology/Engineering)

EXPERIENCE

Preferred: Previous internship is preferred, working knowledge of Microsoft Outlook, Word, and Excel highly preferred.

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