Primary Responsibilities
• Provide advanced production support and assistance to development staff in troubleshooting application issues with respect to the use of SWIFT, FIX, and Linux. Perform root cause analysis.
• Installation, configuration, maintenance, debugging and resolving SWIFT Alliance product implementations and FIX (Appia, TradeScope, QuickFIX) on Linux. Maintain stability of the production environment.
• Provide immediate support for production SWIFT Alliance implementations and Appia, QuickFIX software instances.
• Participate in weekend on-call support rotations.
• Work with development staff and teammates to architect implementation and support solutions.
• Use of Jira, Bit Bucket, Ansible for project and software management.
• Provide support for weekend implementations and Disaster Recovery tests.
• Manage patching, upgrades and other various infrastructure operations on SWIFT and FIX servers.
• Create and maintain clearly detailed system documentation and diagrams to be used as job aids and knowledge transfer material. Provide cross-training to team members.
• Analyze system performance and capacity statistics. Provide recommendations.
• Maintain, author and debug administrative utilities using shell programs (bash, perl).
• Conformance to Incident, Change and Problem management policies and procedures.
• Work both independently and in a Team as an energetic team member.
• Lead, provide and implement automated solutions.
• Recommend process and technological changes.
• Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriately.
• Effectively complete complex projects and installations within aggressive time frames and budget parameters.
• Identify, define, and implement observability patterns across the SWIFT ecosystem our team maintains.
Qualifications:
• Bachelor’s degree, preferably in Computer Science or Engineering.
• Minimum of 8 years of related experience with SWIFT and FIX platforms.
• Strong knowledge of SWIFT Alliance Access products and Broadridge Appia, Open-source QuickFIX.
• Experience in supporting high volume SWIFT ISO 20022 traffic.
• Working knowledge SWIFT messaging platforms
• Good knowledge of SWIFT Alliance message routing
• Good administrator knowledge of Linux and networking with good command over any scripting language such as Shell, Perl, Python, etc.
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