Job Description

The hours are either Monday-Friday 12-8pm, 2-10pm or 4pm-12am as well as some on-call supervisor on rotation.

Your New Role:

The Youth Shelter Manager supports program operations for the Alba Collaborative working with runaway youth ages 9-17- on-site and in emergency housing, for crisis intervention and stabilization, case management family mediation and reunification. The Manager will play a primary role in hiring, training, and supervising staff and coordinating program, including scheduling, youth engagement and placement, program activities, working with partner staff at Youth Progress, facilities and general operations, and will ensure that youth and families, schools and the community have access to services. They will support the Alba Collaborative Director in program development, implementation and evaluation along with the Youth and Family Services Manager and the Weekend Supervisor. They are integral in managing risk on-site and contract compliance. The Alba Collaborative operates 24/7/365 on-site in East Multnomah County, where the position is based.

What this Role is:

Dynamic- Provides support to staff for individualized services to youth and families, responsive to changing needs and circumstances, creative in approach.

Organized- They are detail-oriented, consistent, and can manage crisis as well as long term goals, due dates.

Collaborative- Works with team, youth and families, community, and providers to identify and express needs, expectations, boundaries, goals and develop agreements.

Communicative- Excels at interpersonal dialogue, building rapport and relationship with ease, having hard conversations, and coordination.

Skills & Attributes:

• Desire to work with multicultural staff and youth in a diverse setting.
• Proven ability and commitment to using Trauma-Informed Care, Positive Youth Development and Strength-Based approaches.
• Ability to make decisions and guide team through day to day operations as well as crisis
• Strong interpersonal and communication skills, including detail-oriented coordination and documentation.
• Must have access to an automobile, a valid driver’s license, and active auto insurance.
• Must be willing to be CPR trained and certified.

Experience:

• Bachelor’s or Master’s Degree preferred; lived and professional experience will be considered in place of a degree
• 2 years of supervisory and/or program management experience
• Prior experience providing collaborative problem solving or mediation, certificate or equivalent strongly preferred
• Bilingual candidates, strongly preferred

About Us…

New Avenues is an innovative, influential social services agency that works in partnership with the Portland area community to provide homeless, foster-care, and at-risk youth of all backgrounds with the resources and skills needed to lead healthy, productive lives. At New Avenues, everyone is youth centered and collaboratively work together to accomplish our mission.

We are a diverse non-profit organization serving this community for over 23 years. At New Avenues, we seek dynamic, spirited individuals looking to contribute to the success of these amazing young people. Being part of our team offers a rewarding experience where your contributions have impact. Our approachable and supportive management team is focused on providing you with the tools, guidance, and autonomy to thrive while gaining invaluable social services background.

Our Commitment to Equity…

Back in 2015, New Avenues for Youth embarked on an unending initiative to consistently advance equity, diversity, and inclusion in the workplace. Today, we are a more curious and consciously aware agency of employees invested in the ongoing practice of learning from multiple perspectives and lived experiences. We firmly believe equity is an ongoing commitment without closure; in taking risks, we will learn from our mistakes. We are an organization committed to listen to each other and those that we serve, to always strive for transparency, to remain humble, and to resist the urge to simplify or silence hard truths. We make these commitments because we believe in social justice and the inherent human dignity of each individual.

New Avenues Offers a Comprehensive Benefits Package…

Paid Vacation, Sick, and Personal Time, Paid Holidays, No Employee Cost Share for your Health, Vision, and Dental Insurance, Short and Long-Term Disability, and Life Insurance. Flexibility Spending Accounts, a 403b Retirement Savings Plan, and an Employee Assistance Resource and Referral Program.

New Avenues for Youth is an Equal Opportunity Employer .

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