Sales Coordinator/Concierge
About the Company:
PeopleSpace, a privately owned corporation, was formed in California in 2000 by Jesse Bagley & Brian Airth under the name Interior Office Solutions, Inc. (IOS). What started as a small bootstrap operation with a desire to make a difference all those years ago, has grown into a successful operation, A Haworth Preferred Best in Class Partner (a designation earned in multiple years), and a Top 4 Haworth Dealer globally. In 2019, IOS started a new collaboration with Haworth and rebranded under PeopleSpace. Together, we invested in innovative technology and a new approach that delivers an engaging customer experience from start to finish—while expertly addressing every project with a proven process, a single point of contact, and seamless simplicity.
We provide a depth of expertise, cutting-edge research, and flawless customer-focused execution that has made us a top West Coast solutions provider. With clients—in your world and ours’—what matters most is the result. Creating environments to improve employee well-being, culture, engagement, and retention. We are committed to exceeding your expectations.
Job Description
Customer service oriented and self-motivated sales professional to work with the Sales Team, Strategic Accounts Team, and Dealer Principals in providing product specifications, budgetary pricing proposals, and basic sales support functions. This full-time position requires a balance of sales support while also managing PeopleSpace’s Customer Experience Center ensuring unparalleled customer service. While learning and supporting PeopleSpace culture, company values, policies, and procedures, there is also opportunity to gain contract furniture industry experience and knowledge of Haworth product.
Essential Duties and Responsibilities:
Order Preparation:
• Assesses incoming client needs
• Assists in product specification, building a SIF, discounting, and product research
• Assists in preparing presentation materials
• Assists in obtaining labor quotations and pricing quotations from vendors
• Assists with the preparation of pricing quotations and budgetary excel summaries
• Prepares quote for presentations to customer
• Picks up / drops off finish samples
• Assists with placing orders into the system
File Maintenance:
• Assists in creating and maintaining client standards, i.e., project finish schedules
Administrative Support:
• Provide executive assistance to the Managing Director, including coordinating daily calendars
• Acting as the point of contact between Managing Director and employees/clients
• Engage with potential clients and work on opportunities as needed
• Serve on the Culture Committee planning and executing meetings/events, within budget
Customer Experience Center Management:
• Maintain and order kitchen, office, janitorial, and printing supplies from vendors
• Maintain storage room and overall appearance of the Customer Experience Center including clean up after meetings and/or events
• Coordinate with Property Manager/janitorial for repairs
• Facilitate internal communication (e.g., distribute information and schedule presentations
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