Job Description

The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner.

• Greet, and welcome all clients to the Client Center throughout the day.
• Escort clients to the appropriate meeting room or space, offering coat room and bag check services to enhance their comfort.
• Assist, tend to, and anticipate guest needs on the floor, ensuring a seamless and pleasant experience for all visitors
• Work closely with internal and external partners, including catering, security, audio-visual, events, and facility teams, to ensure smooth operations and exceptional service delivery
• Learn the EMS reservation system, to track events and understand expectations for each meeting
• Conduct various administrative tasks such as: updating reservations as needed, answering the phones/taking messages for event planners, placing facilities tickets for events, receive and log packages, ensure business center is tidy and review supply inventory
• Demonstrate flexibility by working early mornings or late evenings as needed for event coverage, ensuring that all events are adequately supported
• Understand meeting room capabilities and catering offerings to provide informed assistance to clients and employees
• Familiarize frequent users within the building and guests arriving to the center
• Assist planners with light data entry for events, contributing to the overall efficiency and success of the Client Center

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