Genesys CloudCX Chatbot Developer Job at Smart IT Frame LLC, New York, NY

MUZhTW9lU2hvdXF2Q09sL1pVeHFSOWNHclE9PQ==
  • Smart IT Frame LLC
  • New York, NY

Job Description

Role : Genesys CloudCX Chatbot Developer

Location: Remote

Duration: Long Term

Job Description:

As a Genesys CloudCX Chatbot Developer youll be responsible for designing developing and deploying intelligent chatbots on the Genesys CloudCX platform Your expertise will drive personalized and efficient customer interactions enhancing satisfaction and loyalty

Key Responsibilities:

Design develop and deploy chatbots using the Genesys CloudCX platform to automate customer interactions across multiple channels

Collaborate with crossfunctional teams to understand business requirements and design chatbot workflows that meet customer needs

Implement natural language processing NLP capabilities to enable conversational interactions and enhance user experience

Integrate chatbots with backend systems APIs and thirdparty services to provide seamless endtoend solutions

Continuously optimize chatbot performance and functionality based on user feedback and analytics insights

Desired Skills and Experience:

Solid experience developing chatbots or virtual assistants using the Genesys CloudCX platform or similar technologies

Proficiency in programming languages such as JavaScript Python or Java with experience in chatbot development frameworks

Strong understanding of NLP techniques including intent recognition entity extraction and dialogue management

Experience integrating chatbots with backend systems APIs and databases

Excellent problem solving skills and the ability to work effectively in a fastpaced collaborative environment.

Job Tags

Remote job,

Similar Jobs

Elite School Staffing

School Bus Driver (CDL) Job at Elite School Staffing

 ...IMMEDIATE HIRING: School Bus Driver (FT) $25 an hour IMMEDIATE OPENINGS! $25 an hour! Bus Driver: ~ Monday - Saturday. ~5:30am to 8:30am. ~2:30pm to 5:30pm. ~$25.00/hr. Essential Functions: Conduct documented pre-trip inspections as required by federal... 

CTH Recruiting

Multi-site Senior Property Manager Job at CTH Recruiting

 ...Property Manager to oversee operations across four LIHTC (Low-Income Housing Tax Credit) residential communities in the Fayetteville-Hope...  ...lower due to scheduled evictions) Vendor-Managed Services: Painting, flooring, and landscaping are handled by trusted third-party... 

Front Page Agency Inc

Executive Sales Representative Job at Front Page Agency Inc

 ...$100K$170K Potential Within 35 Months Were looking for competitive, driven individuals ready to build long-term success in sales an industry where your income and career are both recession-resistant and AI-proof. As an Executive Sales Representative, youll... 

Cohan & Levy

Attorney - Associate - Full time Job at Cohan & Levy

 ...liability. Last year we secured a $66 million Verdict. We have litigated in at least 15 states around the Country, including state courts, federal courts and arbitrations. We routinely match up against the biggest law firms in the Country. Up for the challenge? Let's talk.... 

Harnham

Senior Data Scientist Job at Harnham

 ...Ready to Shape the Future of Data Science in a Global Consumer Brand? A major player in the Quick Service Restaurant (QSR) space is...  ...generation data science capabilityand is looking for a Senior Data Scientist to be at the forefront. This is a unique opportunity to drive...