Infosys is seeking Genesys cloud Consultant This position will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty; be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required Qualifications:
Candidate must be located within commuting distance of Penningtion, NJ Wilmington, DE Charlotte, NC Addison, TX OR be willing to relocate to the area. This position may require travel to project locations.
Bachelor’s degree foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 7years of experience in Genesys
7 yrs of exp in IVR Application Development, API integration, Java, planning of implementation, and maintains the technology infrastructure for contact centers, ensuring optimal performance, reliability, and scalability. Work with various technologies, including telephony, CRM systems, cloud platforms, integrations, build various adapters for Genesys Clouds and security protocols, to create efficient and customer-centric contact center solutions. Functionalities of Agent softphone, Nice Recorder, Reporting Architecture would be added advantage.
Preferred Qualifications:
7 yrs of exp in IVR Application Development, API integration, Java, planning of implementation, and maintains the technology infrastructure for contact centers, ensuring optimal performance, reliability, and scalability. Work with various technologies, including telephony, CRM systems, cloud platforms, integrations, build various adapters for Genesys Clouds and security protocols, to create efficient and customer-centric contact center solutions. Functionalities of Agent softphone, Nice Recorder, Reporting Architecture would be added advantage.
The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face
...developers, and outsourced engineering companies aligned. Additionally, the Project Engineer will update our client's systems like Rio, Smartsheet, and SharePoint. Client Studies: The five key sections for the FIS Projects are: # Facility Study # Steady State Study...
...re looking for a reliable, detail-oriented Finance & Invoicing Agent to join our remote team. If you're someone who enjoys working with... ...skills written and verbal ~ Able to manage your own time and work independently from home Pay & Hours: ~$40$45/...
...and management. Qualifications: Strong oral communications, written communications and presentation skills. Proven track record in raising $1M+ in annual funding for an organization or initiative. Strong manager of people. Excellent work and business...
Product Assistant Full Time Full Benefits This is an opportunity to join a hugely reputable and well-established fashion brand who are looking to add to their talented product/design team. This is an award-winning business that has 100+ employees that are set up for...
...team, patients, and families. Participate in multi-disciplinary health care teams and provide leadership in representing clinical social work perspective/liaison with patient, family and community agencies and resources. ~ Works closely with the clinic staff to...