Client Support Services/Dispatcher (services) Job at Acro Service Corp, Woodburn, OR

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  • Acro Service Corp
  • Woodburn, OR

Job Description

SCHEDULE:

Sunday - Thursday - 4:00 PM - 11:00 PM (Sunday); Monday - Thursday 2 PM - 10 PM

Monday - Friday - 5:30 AM – 2:00 PM

Monday - Friday - 11:00 AM – 7:30 PM

Monday - Friday - 7:00 PM - 4:00 AM

Why This Role Matters:

Join our team as the backbone of our transportation operations! You’ll ensure seamless logistics, resolve critical issues, and drive efficiency across backhauls, deliveries, and vendor coordination—all while supporting drivers, customers, and teammates.

Key Responsibilities:

Transportation Leadership:

  • Resolve driver/customer issues via phone and dispatch updates.
  • Master logistics software (Omnitracs, Tandem, Kronos) to track metrics, DVIRs, damages, and temps.
  • Train and mentor junior team members.

Backhaul Optimization:

  • Schedule and optimize inbound backhauls to cut costs and boost compliance.
  • Research new backhaul opportunities with buyers and vendors.
  • Act as the hub for logistics communication (appointments, delays, service updates).

What You Bring:

3+ years in warehouse admin, dispatch, or logistics ( dispatch exp required ).

✔ Tech-savvy: Proficient in Excel, Word, Outlook ; familiarity with Omnitracs/Kronos a plus .

Problem-solving agility : Balance multiple tasks in a fast-paced environment.

Customer-service grit : Calm under pressure, with stellar phone/email skills.

High school diploma/GED (additional education a bonus).

Work Environment:

  • Primarily office-based but ready to step into warehouse/cooler areas (temps as low as -5°F ).

🚛 Ready to keep our supply chain moving? Apply today!

Job Tags

Temporary work, Sunday, Monday to Friday,

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